The parent company of Ticketmaster is currently investigating a suspected data breach following claims made by a hacking group alleging access to the personal information of 560 million Ticketmaster customers. Live Nation, the owner of Ticketmaster, disclosed in a securities filing that it detected "unauthorized activity within a third-party cloud database environment containing Company data" on May 20. Shortly after, the hacker group known as ShinyHunters claimed to possess 1.3 terabytes of Ticketmaster user data, including names, addresses, phone numbers, order details, and credit card information, which they were offering for sale on the dark web for $500,000. Despite Live Nation's assertion that the breach has not had a "material impact" on its business operations, the company is actively managing risks to its users and has reported the incident to law enforcement. They are also notifying regulatory authorities and affected users about the unauthorized access to personal information. Ticketmaster has not yet responded to NPR's request for comment.

ShinyHunters has been identified by the Justice Department as a group that has marketed stolen data from over 60 companies globally since early 2020, affecting millions of customer records. In addition to the cyberattack, Ticketmaster faces legal challenges. On May 23, the Justice Department, along with 30 state and district attorneys general, filed a federal lawsuit against Live Nation, alleging monopolistic practices in live event ticket pricing. This legal action could potentially reshape the live entertainment industry, impacting associated fees and costs.